Terms and conditions

  1. TellingPro e-shop with the web address www.tellingpro.ee (hereinafter e-shop) is an electronic shopping environment created by Laovarustus OÜ (hereinafter Laovarustus), through which the sale of products is carried out.

  2. The validity of the sales contract, the terms and conditions of sale and price information apply to purchases made online.

  3. The prices of the products sold in the online shop are indicated with the products. Delivery charges are added to the price. The delivery charge depends on the location of the buyer and the delivery method. The delivery charge will be displayed to the buyer when placing the order. The information about the goods is provided directly with the goods in the e-shop.

  4. The terms of use of the e-shop apply to all legal relations, product offers, orders, sales transactions that take place between the user of the e-shop as the Customer and the owner of the e-shop www.tellingpro.ee Laovarustus OÜ.

  5. The e-shop may modify its terms and conditions at any time by publishing the changes on the website www.tellingpro.ee. Changes will take effect immediately upon publication. By using the e-shop and by placing an order via the e-shop, the customer accepts the general terms and conditions when placing an order by confirming this with a corresponding mark.

  6. All goods sold in the Stock Equipment e-shop are handmade, the shape, appearance and dimensions may differ from the pictures and the products may differ from each other.

Entry into force of the sales contract

  1. The Stockist sells and the Customer buys the products offered in the e-shop. The sales contract between Laovarustus and the Customer shall enter into force upon receipt of the amount due to Laovarustus OÜ’s bank account according to the confirmation of the order.

  2. By placing an order and making a payment in the online shop, the Customer confirms that he/she has read and accepts the terms and conditions of sale.

Prices

  1. All prices in the online shop are in Euro and include VAT at 22%.

  2. The prices displayed in the online shop may be changed at any time by the stockist. All changes will be published on www.tellingpro.ee and will take effect from the moment of publication.

  3. If the Customer has placed an order before the price changes come into force, the Customer will be subject to the price shown on the invoice at the time the order was placed. The Customer shall not be entitled to claim compensation for the price difference.

  4. Prices do not include delivery costs. Delivery costs are displayed in the e-shop before the purchase is made, so that the Customer can view them and choose the most suitable delivery method.

Ordering and paying for goods

  1. To order, you must add the products you want to your shopping cart.

  2. To place an order, you must fill in the required fields and select the appropriate delivery method. The amount of the fee is then displayed on the screen, which can be paid by bank transfer or other payment method. The contract will enter into force as soon as the amount due is credited to the e-shop’s bank account. If the goods ordered cannot be delivered due to expiry of the goods or for any other reason, the buyer will be informed as soon as possible and the money paid (including delivery costs) will be refunded immediately, but no later than 14 days after the notification.

  3. When paying for the order, the Customer can choose the payment method that suits him: Bank transfer.
    The Customer pays 100% of the order amount to confirm the order.

  4. Laovarustus OÜ is the controller of personal data.

Delivery of products

  1. Goods will be shipped to Estonia. For Estonia. The shipping costs are borne by the buyer and the corresponding price information is displayed with the shipping method.

  2. Shipments within Estonia usually arrive at the destination specified by the buyer within 3-7 working days from the entry into force of the sales contract. The maximum possible delivery time in case of additional orders is 45 days.

  3. After the invoice has been paid by the Customer, the Warehouse will assemble the order and hand it over to the logistics partners for delivery.

  4. The delivery deadlines shown on the stock website are valid from the moment of payment of the invoice.

  5. The warehouse is not liable for any delay in delivery of the products and for any misunderstandings caused if the delay or misunderstanding is due to inaccurate information provided by the Customer when placing the order.

  6. You can change the delivery method and destination until the goods have been delivered to the logistics partner by informing us of your wish by e-mail(laovarustus@gmail.com) or by phone.

  7. If a parcel is damaged in transit, it can be returned immediately to the courier or by using a parcel machine, documenting the damage immediately upon receipt of the parcel (a description of the damage must be sent with a picture to laovarustus@gmail.com).